9db Terms and Conditions — Know the Rules Before You Play

It is your responsibility to read these Terms and Conditions carefully before using the 9db platform (www.9db.bio). By registering on the platform or using any of its services, you are agreeing to be fully bound by these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement between 9db and the user. If you disagree with any of the terms stated here, please discontinue use of 9db.

9db reserves the right to update these Terms and Conditions at any time. A notification will be posted on the platform when changes occur. We recommend checking this page regularly.

The following conditions must be met to open an account on 9db:

• You must be 18 years of age or older.
• Each individual is permitted to hold only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Users are responsible for keeping their account password and login credentials secure.
• Allowing another person to use your account is strictly prohibited.
• Any suspicious activity on your account must be reported to 9db immediately.

9db reserves the right to verify, suspend, or close any account if there is reason to believe the user has breached these Terms and Conditions.

9db's Know Your Customer (KYC) process ensures the security and integrity of the platform. Completing KYC is mandatory before making a withdrawal or conducting transactions above a specified amount.

Documents that may be required for KYC:

• A clear copy of your National ID (NID) or Passport.
• Proof of bank account or mobile banking details.
• Proof of address (if required).

All submitted documents are kept strictly confidential and used for verification purposes only. Withdrawal requests cannot be processed until KYC has been completed.

The following rules apply when making a deposit on 9db:

• Deposits must be made from a mobile banking account (Mobile Banking, Nagad, Rocket) registered in your own name.
• Deposits from third-party accounts are not accepted and will be returned.
• The minimum deposit amount is BDT 500.
• Deposits are usually credited instantly. If you experience any issues, please contact our support team.
• 9db reserves the right to review any unusual or suspicious deposits.

The following rules apply to all withdrawals from 9db:

• Withdrawals can only be made from KYC-verified accounts.
• Withdrawal funds will be sent only to the same mobile banking number used at the time of deposit.
• The minimum withdrawal amount is BDT 500.
• Standard withdrawals are processed within 5–30 minutes. If verification is required, it may take up to 24 hours.
• Withdrawals may be restricted if a bonus wagering requirement has not been fulfilled.
• In the case of suspicious transactions, 9db reserves the right to place withdrawals on hold pending investigation.

All bonus and promotion offers on 9db are subject to specific terms. Accepting a bonus means you agree to those terms.

• Each bonus carries its own wagering requirement. The bonus amount cannot be withdrawn until it has been wagered the required number of times.
• Bonuses may only be used on eligible games. Not all games contribute toward bonus wagering.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus will be automatically cancelled upon expiry.
• Multiple bonuses cannot be active at the same time.
• Bonus balance cannot be withdrawn directly — it may only be used for placing bets.
• If bonus abuse is detected, 9db reserves the right to cancel the bonus and suspend the account.

All games on 9db are operated fairly and impartially. The following rules apply to gameplay:

• All game outcomes are determined by an RNG (Random Number Generator) certified by an independent third party.
• 9db is not liable for game interruptions caused by technical issues. However, in such situations, every effort will be made to protect the user's interests.
• If your internet connection drops during a game, the standard game result will stand.
• The dealer's decision is final in all Live Casino games.
• Specific rules for each game are detailed on that game's information page.

The following activities are strictly prohibited on 9db and may result in account closure and balance forfeiture:

• Multiple Accounts: Operating multiple accounts under the same name or from the same device.
• Bonus Abuse: Strategic betting to meet bonus conditions or attempting to exploit the bonus system in any way.
• Fraud: Attempting to manipulate game outcomes using any software, bot, or script.
• Money Laundering: Using the 9db platform for the purpose of money laundering.
• Third-Party Payments: Making deposits or withdrawals using another person's account.
• False Information: Providing incorrect or false information during registration or KYC.

9db believes gaming should be a form of entertainment — never a source of financial stress or emotional distress. To support this, we offer the following:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how long you intend to play.
• Self-Exclusion: Option to temporarily or permanently close your account whenever needed.
• Reality Check: Periodic reminders showing how long your current session has been active.

If you feel that gaming is causing problems for you or your family, please reach out to 9db Support. We're always here to help.

9db places the highest priority on protecting your personal information. Key points of our Privacy Policy:

• Your personal information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Your information is used solely for service delivery, verification, and legal compliance.
• You may request to view or delete your stored personal data at any time.
• Cookies are used solely to improve the quality of our services.

For more information, visit our Privacy Policy Visit the page.

9db will not be held liable for any financial or other losses arising from the following circumstances:

• If a game or transaction is interrupted due to a lost internet connection or technical error.
• If account credentials are compromised due to the user's own negligence.
• For losses caused by third-party software or hardware issues.
• For issues arising from legal restrictions on online gaming in the user's country.

9db reserves the right to modify, amend, or update these Terms and Conditions at any time. When changes are made:

• A notification will be posted on the platform.
• The "Last Updated" date on this page will be revised accordingly.
• For significant changes, a notification may be sent to your registered email address.

Continued use of 9db after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these Terms and Conditions or need assistance with anything, please contact us:

• Live Chat: Click the chat icon at the bottom right of the website — average response time is 2 minutes.
• Email: [email protected]
• Support Hours: 24 hours, 7 days a week.

Our support team is always ready to resolve any issue quickly. Complaints related to Terms and Conditions are generally resolved within 48 hours.